February 2020 Lunch & Learn- Customer Service. Do More! Cause More! Get More!

2/18/2020
11:30 AM - 1:00 PM
Location: Huntsville Chamber of Commerce - Walker County, 1327 11th Street
Huntsville, Texas 77340

The SHSU Small Business Development Center and the Huntsville Walker County Chamber of Commerce are excited to provide February's Lunch & Learn Series!

Join us at the Walker County Chamber Office on Tuesday, February 18, 2020 at 11:30 a.m. to learn from Brian Hall, CEO/Founder of FridayHarbour.org and Manager, Supplier Diversity & Advocacy, Small Business Liaison Officer for Shell Oil Company.  

Have you taken care of your customer?  Do you know for sure?  Can you prove it?  At this event Brian Hall will challenge what you know about your customers' experiences and help you craft a clear, customer-centric plan to elevate your business.    


* Lunch Included

Presenter:  Brian Hall, Manager-Supplier Diversity & Advocacy, Small Business Liaison-Shell Oil Company

Brian Hall received his B.A. in Marketing and Computer Science at SHSU and post-graduate work at Texas A&M and Rice University.  Brian started his career in energy with Diamond Shamrock (now Valero) in 1989, and recently completed his 25th year with Shell Oil Company in Houston.  Throughout his career, he has delivered commercial impact across many of Shell's business units including Retail Marketing, Shell Chemicals, and Shell Pipeline.  Brian describes his current Diversity & Inclusion work as the "role of a lifetime" as he helps to lead Shell's supply-chain transformation by focusing on developing the pipeline of small and/or diverse-owned business enterprises.  His passion is helping suppliers to FIND THIER FIT in the energy supply chain.

Brian is founder and President of FridayHarbour.org, a non-profit helping patients/families seeking treatment in the Texas Medical Center - providing thousands of free hotel nights per year.  healing Cancer One Night at a Time.

 

Please Note: No children under the age of 16 are allowed in the workshop.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the Sam Houston Center SBDC at (936) 294-3737 for accommodations, or if you have questions about this class.